The staff at Daiwa Roynet Hotel were extremely helpful and assisted us in cancelling our reservation without any extra charges. They even printed out the bus schedule in English for us. The hotel itself was clean, comfortable, and conveniently located near the train station. I highly recommend this hotel for its exceptional service and value for money.

Location: the hotel was close to the train station which Shinkensen trains run very regularly from Tokyo, the Italian restaurant and Nikko. The room was reasonably sized and outstanding with 2 beds when upgraded...

The hotel is situated in the heart of the city, at walking distance from Shinohara House;))

Spacious, clean room. Convenient location near train station. Friendly, helpful staff. Reasonable price. Interesting innovations such as coin laundromat.

Cannot find any fault.

Reasonably priced and EXCELLENT hotel in a very quiet area. Close to the train station, many restaurants, Utsunomiya town center, and Shinkensen trains run very regularly. - Good choice of goodies for breakfast.

What an excellent stay, no complaints.

The hotel is conveniently located within walking distance of the train station and close to shops and restaurants. the rooms and bathrooms are clean and quiet. Some rooms even have a view of the train station. the breakfast has some tasty options.

The hotel staff could be more friendly and professional.

I had a wonderful stay at this hotel. The staff were friendly and helpful, and the location was perfect, right next to the train station. The rooms were clean and comfortable, with nice bathrooms. The breakfast spread was also decent and provided a good start to the day. Another great feature was the stable wifi in the room, which was very convenient.

All in all, everything was satisfactory and exceeded my expectations.

I recently stayed at a hotel near the train station and I must say, I was pleasantly surprised by the overall experience. the hotel's value for money was excellent. The prices were reasonable and considering the location right at the train station, it was a steal. Secondly, I appreciated the attention to detail in the rooms. They were clean and had all the basic amenities I needed, including a nice bathroom. Lastly, the breakfast provided was delicious. Although there were a few choices, the quality was top-notch and it definitely satisfied my morning hunger.

All in all, my stay at this hotel was just perfect. I couldn't find a single thing that needed improvement.

Celebrating the new year at a hotel was a fantastic idea! the staff was amazing, always friendly and helpful. the complementary breakfast was great and saved us time and money. the location was perfect, close to the train station and many restaurants. We enjoyed having a massage chair in our room, it was so relaxing after a day of exploring the city.

We had a negative experience with the hotel staff when they asked for our foreigner registration cards even though we are permanent residents of Japan. This made us feel unwelcome and uncomfortable.

We loved the hotel's proximity to the railway station. It was just a 5-minute walk which was fantastic! The hotel staff were incredibly friendly and helpful. The cleanliness of this hotel was impressive, especially the bathroom, which had no strange smells. We also enjoyed the breakfast immensely, with a choice of three options at the Italian restaurant in the lobby.

Nothing that we didn't like.

This hotel is all about convenience. Located right next to the train station, it offers quick and easy access to transportation. The rooms are well-equipped with two comfortable beds and a nice bathroom. The staff are friendly and accommodating, ensuring a pleasant stay. Breakfast options are limited for Western tastes, but the quality of the food provided is excellent.

No complaints at all.

The hotel is relatively new and the rooms are nice and clean. The location is convenient, close to the train and bus stations. there are plenty of restaurants and stores nearby, making everything easily accessible.

The staff at the front desk could have listened better to my needs. , the surrounding area was not very interesting, lacking much character or charm.